Privacy policy

Protection of personal data is very important. This Privacy Policy, the principles of which D&K Palvelu Oy follows, provides detailed information on the personal data collected by D&K Palvelu Oy about you, the purposes this data is used for and who has access to the data. Please take the time to read this Privacy Policy.

D&K Palvelu Oy collects data when you visit our website www.dkpalvelu.fi. It is possible to visit our site without leaving any identifying personal data for us. However, please be aware that we do use cookies on our websites that provide us statistical information. It helps us analyze behavior patterns of the visitors of our websites and to improve user experience. If you want to buy our service from our websites or to get more information about it, then sharing your personal data with us is necessary.

We process personal data in compliance with applicable personal data protection laws, including the Regulation of the European Parliament and the Council (EU) 2016/679 (“GDPR”).

Please be aware that we can update our Privacy Policy and the changes will take effect immediately. You can always find the current version of the Privacy Policy from the page www.dkpalvelu.fi/privacy-policy.

Terms and definitions

The Privacy Policy of D&K Palvelu Oy is based on GDPR. The Privacy Policy we apply must be clear and understandable to the visitors of our websites as well as to our contractual customers and to our partners. In order to ensure that all the parties understand their rights in the same way, we explain the most important terms here.

Data subject: Identified or identifiable natural person whose data is processed;

Personal Data: Any information concerning an identified or identifiable natural person (“data subject”); identifiable natural person means a person who can be identified directly or indirectly, in particular on the basis of identifying attribute, including name, personal identification code, location information, network identifier, or on the basis of one or more physical, physiological, genetic, mental, economic, cultural or social characteristics of the natural person;

Processing of Personal Data: Automated or non-automated operation or set of operations, including collection, documentation, organizing, structuring, storing, customizing and modifying, querying, reading, using, transferring, distributing, or making otherwise available, joining or combining, restricting, deleting or destructing of personal data or set of them;

Profile analysis: Any automated processing of personal data involving the use of personal data for the assessment of certain personal aspects of the natural person. In particular, for analyzing or forecasting aspects related to the performance, financial situation, health, personal preferences, interests, reliability, behaviour, location or movement of the natural person concerned;

Controller: Natural or legal person, public entity, agency or other body which alone or in cooperation with others determines the objectives and means of the processing of personal data; if the objectives and means of such processing are determined in the law of the Union or the Member State, the specific criteria for the Responsible Processor or for assigning the one may be established in the law of the Union or the Member State;

Processor: Natural or legal person, public entity, agency or other body processing personal data on behalf of the controller;

Set of data: Any organized set of personal data from which data can be derived on the basis of certain criteria, regardless of whether the set of data is functionally or geographically centralized, decentralized or distributed;

Recipient: Natural or legal person, public entity, agency or other body to whom personal data is disclosed, whether or not it is a third party. The public entities which can obtain personal data as a result of specific inquiry in accordance with the law of the Union or the Member State, are not deemed to be recipients; these public entities process such data in accordance with applicable data protection standards in the basis of the processing purposes;

Third Party: Natural or legal person, public entity, agency or body, excluding the Data Subject, Controller, Processor and persons who can process personal data under the direct responsibility of the Controller or Processor;

“Consent” of the Data Subject: Voluntary, specific, conscious and unambiguous statement by which the Data Subject in the form of an application or by explicit consent, agrees with the processing of his/her personal data.

Data controller

Company name: D&K Palvelu Oy

E-mail: info@palvelu.fi

Website: www.dkpalvelu.fi

What personal data D&K Palvelu Oy collects and how is the data used?

Website browsing statistics

D&K Palvelu Oy wants to make its websites as easy to use as possible. In order to improve the user experience, the following information will be stored when you visit our websites: type and version of the browser, device type and operating system, IP address, duration and time of the visit, pages visited, as well as demographic information, such as the preferred language and location. The information collected as statistics of the website browsing is used anonymously and we do not match it to any particular physical person.

In order to collect and analyze the above data, D&K Palvelu Oy uses automated tool Google Analytics. You can always disable collection of your data by Google Analytics as described here.

Logs

The server that hosts our websites can also save your requests to the server (opened URLs, type of the web browser and the device used, IP address, time of access). This data is used only for technical purposes – to ensure proper functioning and security of the website and for investigating any security issues.

What are Cookies?

Cookie is a small text file saved by website on your computer or mobile device when you visit the website. It allows the website to remember your activities and preferences for a longer period so that you do not have to re-enter them when you return on the site or when you move from one page to another.

How D&K Palvelu Oy uses the Cookies?

Our websites use cookies that allow mapping and remembering various activities, actions and preferences related to you or your behaviour on our websites. In particular, the cookies are used to collect statistics by monitoring your preferences when you visit the web pages.

However, please be aware that our websites also use persistent cookies that are stored on your computer after exiting the browser. These persistent cookies may remain on the user’s computer for days, months, or even years. Such cookies help us also to target ads to you that you see especially in Facebook and/or Google, but also in Instagram and/or YouTube.

How to disable or delete cookies

User can disable or restrict storing of cookies on his/her computer. Furthermore, you can delete all the cookies that have been previously saved on your computer. To do this, you need to change privacy settings of your web browser. Please note that if you do this, you may need to adjust certain preferences manually every time when you visit the websites, and certain services and features may not work.

Queries

If you want to buy D&K Palvelu Oy service from our websites or get more information about it, then sharing your personal data with us is necessary. Queries can be submitted by filling the appropriate contact form or by sending us an email.

In order to be able to respond to your queries, we may collect the following personal information: Your name, contact details (e-mail, telephone number), company name and contacts.

The legal basis for such processing of the personal data is processing of personal data for the performance of the contract entered into with the data subject, or for taking measures prior to the conclusion of a contract in accordance with the data subject’s request (GDPR, Sec. 6(1)(b)). Access to the personal data mentioned above is granted for employees of D&K Palvelu Oy. If you submit your query in the contact form, your personal data can also be accessed by our IT partner. We implement appropriate technical and organizational measures to ensure safety of the personal data.

After we have responded to your query, we may keep your personal data to facilitate further communication with you. The legal basis for such processing is the legitimate interest (GDPR Sec. 6(1)(f)) of D&K Palvelu Oy to ensure fast communication with its customers and other people who have shown interest in our company and its services.

Providing service to the customers

When D&K Palvelu Oy provides service for you or your company, personal data is also processed and therefore sharing of your personal data with us is necessary.

Processing of the personal data of our customers, in particular, for preparation, conclusion and performing of contracts and offers. In this purpose, we process the following personal data: names, contact details and positions of company representatives. This personal data is processed as long as the contract is valid and in addition to D&K Palvelu Oy employees, the data is also accessible for our contractual accountant. The legal basis for such processing of the personal data is processing of personal data for the performance of the contract entered into with the data subject or for taking measures prior to the conclusion of a contract, in accordance with the data subject’s request (GDPR, Sec. 6(1)(b)).

If you subscribe our newsletter at our websites, we will send you email newsletters about our company’s activities. For sending email marketing messages, the data we process includes your name and email.

In certain cases, when natural persons are concerned, we must ask for the consent of the data subject for sending email marketing communications. If you have not given your consent for such processing of personal data, we will not process your personal data for this purpose. Your consent will not expire, but if you no longer want to receive marketing communications, you can conveniently exit from the mailing list by using the link (“remove from the list” or unsubscribe”) found at the end of the message. You are also entitled at any time to object the processing of your personal data for direct marketing purposes.

When D&K Palvelu Oy sends you an e-mail, D&K Palvelu Oy can collect statistics about your activities on the message, for example, did you open the message and which links did you click.

If you believe that your privacy has been compromised, please contact us by the email address below. You also have the right to file a complaint to the data protection supervisory authority of the country of your residence.

With any questions, please feel free to contact us info@palvelu.fi